3Z Dental Supplies
```Privacy Policy
3Z Dental Supplies is committed to respecting your privacy and protecting the personal information you share with us.
Effective date: August 6, 2026
```We collect, use, and disclose personal information only for reasonable business purposes, to provide the products and services you request, and as otherwise permitted or required by applicable law.
```Our Privacy Commitment
```3Z Dental Supplies recognizes the importance of protecting the privacy and confidentiality of personal information entrusted to us.
This Privacy Policy explains the types of personal information we may collect, how we use and disclose that information, how we protect it, and the choices available to you.
```Personal Information We Collect
```We may collect personal information when you visit our website, place an order, create an account, request a quote, complete a form, contact our team, subscribe to communications, or otherwise interact with us.
Contact and Account Information
- Name and job title
- Dental office, clinic, business, or organization name
- Billing and shipping addresses
- Email address and telephone number
- Account preferences and customer-service records
Order and Transaction Information
- Products purchased or requested
- Order, invoice, delivery, and return details
- Payment status and billing information
- Credit-related information where required
- Purchase history and account activity
Website and Device Information
- IP address and approximate location
- Browser, device, and operating-system information
- Pages visited and actions taken on our website
- Referral source and website interaction data
- Cookie and similar technology information
Communications and Preferences
- Messages sent to our team
- Customer support requests
- Marketing and communication preferences
- Survey, promotion, or contest responses
- Other information you voluntarily provide
How We Collect Information
```We may collect personal information:
- Directly from you when you provide it to us
- Through your use of our website and online store
- When you communicate with a sales representative or Customer Care team member
- From payment, shipping, marketing, analytics, and technology service providers
- From publicly available business information and other lawful sources
How We Use Personal Information
```We may use personal information for purposes including:
- Processing, fulfilling, delivering, and managing orders
- Creating and maintaining customer accounts
- Processing payments, refunds, credits, and account balances
- Responding to questions, requests, returns, complaints, and support inquiries
- Providing quotes, product information, demonstrations, and sales support
- Communicating about orders, deliveries, accounts, products, and services
- Personalizing and improving our website and customer experience
- Analyzing purchasing trends, website activity, and business performance
- Detecting, investigating, and preventing fraud or unauthorized activity
- Collecting outstanding debts and protecting our legal and business interests
- Maintaining business records and complying with legal obligations
Consent
```Where required, we obtain consent before collecting, using, or disclosing personal information. Consent may be express or implied depending on the nature of the information, the purpose for which it is collected, and the circumstances.
You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, operational, or record-retention requirements. Withdrawing consent may limit our ability to provide certain products or services.
```Cookies and Website Analytics
```Our website may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, maintain shopping-cart and account features, understand website performance, analyze traffic, and improve the customer experience.
Some cookies are necessary for the website to function properly. Other cookies may be used for analytics, advertising, or personalization, depending on your browser settings and the privacy choices available on our website.
You may be able to control cookies through your browser settings or through any cookie-preference tool displayed on our website. Disabling certain cookies may affect website functionality.
```Email and Marketing Communications
```With your consent or as otherwise permitted by law, we may send information about products, promotions, special offers, company updates, or other content that may be relevant to you.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message or by contacting us. You may continue to receive transactional or service-related communications concerning your account or orders.
```Payments and Financial Information
```Payments made through our online store are processed using third-party payment service providers. Payment providers may collect and process payment information in accordance with their own terms and privacy practices.
3Z Dental Supplies does not generally store complete credit-card numbers on its own systems. We may retain limited payment-related information, such as transaction status, payment method, invoice details, or partial card information, where required for business and record-keeping purposes.
```Shopify and Other Service Providers
```Our online store is hosted through Shopify, which provides the e-commerce platform that enables us to operate our website and sell our products and services.
We may also use trusted service providers to assist with services such as:
- Website hosting and e-commerce functionality
- Payment processing
- Shipping, delivery, and logistics
- Email and marketing communications
- Customer relationship management
- Accounting, billing, and payment collection
- Website analytics and advertising
- Information technology, security, and data storage
These providers may process personal information only as necessary to perform services on our behalf or as otherwise permitted by law.
```When We Disclose Personal Information
```We do not sell or rent personal information in the ordinary course of our business.
We may disclose personal information:
- To service providers that assist us in operating our business
- To shipping carriers and delivery partners to complete your order
- To payment processors and financial institutions
- To professional advisers such as accountants, auditors, insurers, or legal counsel
- To collect outstanding accounts or protect our legal rights
- In connection with a business transaction, reorganization, financing, or sale
- When required or permitted by applicable law, court order, or regulatory authority
- With your consent or at your direction
International Processing and Storage
```Some of our service providers may process or store personal information outside your province or outside Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law-enforcement agencies, or regulatory authorities in that jurisdiction.
```How We Protect Personal Information
```We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
These safeguards may include access controls, account authentication, secure technology providers, employee confidentiality practices, data-management procedures, and secure disposal methods.
No method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to reduce privacy and security risks.
```Data Retention
```We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, regulatory, or operational requirements.
When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable retention requirements.
```Your Privacy Rights and Choices
```Subject to applicable law and certain exceptions, you may request to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent where permitted
- Update your account or communication preferences
- Unsubscribe from promotional communications
- Ask questions about how your information is handled
- Request deletion where legally available
- Challenge our compliance with applicable privacy requirements
We may need to verify your identity before responding to a privacy request. Certain information may need to be retained or may not be disclosed where permitted or required by law.
```Third-Party Websites
```Our website may contain links to websites, platforms, or services operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.
```Children’s Privacy
```Our website, products, and services are intended for businesses and adults. We do not knowingly collect personal information directly from children.
```Changes to This Privacy Policy
```We may update this Privacy Policy periodically to reflect changes to our business practices, website, service providers, technologies, or legal obligations.
The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
```Questions About Your Privacy?
```Contact 3Z Dental Supplies if you have a question, concern, complaint, or request regarding this Privacy Policy or the way we handle personal information.
Email: info@3zdentalsupplies.ca Phone: 1-855-512-9159
```